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Relaso is an enterprise product suite for SME / SMB, delivered online and through Mobile, which aims to solve an array of related business problems.

The key focus is to:

  • Increase Sales / Customer Base
  • Increase Productivity
  • Facilitate Communication and Collaboration
  • Provide High Quality Solution at
    1. Affordable price
    2. Little or zero upfront cost

Relaso focuses on ease-of-use coupled with flexibility, power and universal accessibility.

Relaso Products

  • Social Customer Relationship Management Software
  • Social Customer Support / Trouble Ticket Software
  • Contact & Client Management Software
  • Defect & Feature Tracking Software
  • Wingman - Business Networking Service

Relaso Social CRM Software Highlights

  • Campaign ROI Analysis, Revenue projection, Multiple sales pipeline
  • Social Media Management
    1. Online Brand Monitoring & Management
    2. Capture New Leads
    3. Manage PR
  • Significantly improves Lead Conversion by automatically discovering real-life relationships
  • Lead, Contact, Client, Opportunity, Campaign, Case, Document, Notes Management etc.
  • Access from any mobile, desktop, laptop 24/7
  • Business Rule Engine, automatic birthday, anniversary greetings etc.
  • Innovative, easy and fast filtering with bulk action for marketing campaigns
  • Import data from any contact manager, email clients, crm, excel, csv etc.
  • SMS & Email Campaigns

Relaso Social Customer Support Software

  • Customer Support Portal. No incremental cost per customer.
  • Automatic call routing. Rule based auto-escalation.
  • Create & Update tickets in any language by SMS, Email, Website, Customer Portal or Manually
  • Duplicate ticket merging support
  • SMS & Email Notifications

Relaso Defect & Feature Tracking Software

  • Subversion Integration (via svn commit)
    1. Create, Update Defects & Features
    2. Change Defect Status (Mark as Fixed etc.)
    3. Add Notes to Defects / Features
    4. Create Tasks, Events & Todo
  • Email & SMS Notification

Relaso Wingman

  • Enables highly efficient business networking
  • Customizable, access controlled, Universal Profile