Relaso is an enterprise product suite for SME / SMB, delivered online and through Mobile, which aims to solve an array of related business problems.
The key focus is to:
- Increase Sales / Customer Base
- Increase Productivity
- Facilitate Communication and Collaboration
Provide High Quality Solution at
- Affordable price
- Little or zero upfront cost
Relaso focuses on ease-of-use coupled with flexibility, power and universal accessibility.
- Social Customer Relationship Management Software
- Social Customer Support / Trouble Ticket Software
- Contact & Client Management Software
- Defect & Feature Tracking Software
- Wingman - Business Networking Service
Relaso Social CRM Software Highlights
- Campaign ROI Analysis, Revenue projection, Multiple sales pipeline
Social Media Management
- Online Brand Monitoring & Management
- Capture New Leads
- Manage PR
- Significantly improves Lead Conversion by automatically discovering real-life relationships
- Lead, Contact, Client, Opportunity, Campaign, Case, Document, Notes Management etc.
- Access from any mobile, desktop, laptop 24/7
- Business Rule Engine, automatic birthday, anniversary greetings etc.
- Innovative, easy and fast filtering with bulk action for marketing campaigns
- Import data from any contact manager, email clients, crm, excel, csv etc.
- SMS & Email Campaigns
Relaso Social Customer Support Software
- Customer Support Portal. No incremental cost per customer.
- Automatic call routing. Rule based auto-escalation.
- Create & Update tickets in any language by SMS, Email, Website, Customer Portal or Manually
- Duplicate ticket merging support
- SMS & Email Notifications
Relaso Defect & Feature Tracking Software
Subversion Integration (via svn commit)
- Create, Update Defects & Features
- Change Defect Status (Mark as Fixed etc.)
- Add Notes to Defects / Features
- Create Tasks, Events & Todo
- Email & SMS Notification
- Enables highly efficient business networking
- Customizable, access controlled, Universal Profile